INSIGHTS
From the studio
MAKING THE VENDOR INVISIBLE: THE API'S POWER, OUR FLEXIBILITY
A customer wanted the data from their monitoring platform without anyone internally knowing which platform it was. It turned into a case that shows both how flexible Teramind's API really is, and how we engineer custom software for any scenario.
A 32-BIT OVERFLOW AT 1,500 SEATS: FINDING THE ROOT CAUSE THE VENDOR COULDN'T
We isolated the root cause of weeks of corrupted data in an enterprise monitoring deployment ourselves — the vendor's official update didn't fix it, so we found and permanently resolved a 32-bit counter overflow in PostgreSQL.
HOW AN UPDATE CAN SILENTLY LEAVE YOU WITHOUT SSL
A platform update reset the web server configuration and silently reverted a valid SSL certificate back to an old, expired one. Finding and fixing the container-level config took minutes — before the customer even noticed.